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Resolve Conflict on the Sales Floor

Resolve Conflict on the Sales Floor

A little friendly competition on the sales floor can be great for motivating sales, boosting numbers, and helping the day pass quickly – but sometimes things can get out of hand, and knowing how to resolve conflict is essential in these circumstances. Sales is a tricky game – having grit is essential to the profession. […]

Distractions in the Workplace

Distractions in the Workplace

Distractions are an increasingly common challenge to deal with in the workplace. Whether it be classic issues like bathroom and smoke breaks, or new distractions such as smartphones and the internet, these time-wasters prevent efficacy in work environments. It is difficult to propose an outright ban on cell phones, for instance, when so much of […]

Leadership in Sales

Leadership in Sales

Leadership is fundamental to success on any sales team. Without a strong head leading a team, even the best salespeople might find themselves struggling to meet quotas. Adam Goodman visited us last week to talk about aspects that make a great leader. A professor at Northwestern University, he is an expert on leadership and what […]

Maximizing Customer Satisfaction

Maximizing Customer Satisfaction

Customer satisfaction is essential for any salesperson, regardless of the industry they are selling into. Whether it be a small start up or a Fortune 500 company, you can expect to see better results if the person you are speaking with feels comfortable, respected, and heard. In pursuit of a sale or meeting a quota, […]

Mastering the Sales V

Mastering the Sales V

The Sales V is a way of giving a product demo to a prospect, relevant to my process of pre-qualifying leads pre-demo. The steps of Earning the Right, Finding the Need, Creating the Need, and Selling the Solution before setting appointments for a demo are critical in moving a sales opportunity forward. In many cases, […]

Overcoming Anxiety in Sales

Overcoming Anxiety in Sales

Sales is stressful. Amidst the countless deadlines, call quotas, deals and demos (not to mention the periodic waves of deafening voices throughout the day,) a literal wall of sound of sales people are calling, pitching, pivoting and closing. Taking all of that into account, with the addition of the lives we lead and attempt to […]